IMPORTANT ANNOUNCEMENT

!!! BLACK FRIDAY SALES !!!
(ONLY ONCE A YEAR / DON'T MISS OUT)

*15% discount on all dolls, clothes and shoes !!!
The promotion runs until December 13, 2024.

Discount Coupon Code:
BLACKLULLU2024

*cart value must exceed 31USD / 27EUR / 24GBP
The promotion does not include dolls from the “Collector's Zone” section

Privacy policy

PRIVACY POLICY 

version effective from 20th Sept 2020

 

Table of contents

What is a Privacy Policy?. 2

Who is the administrator of the website: www.lulludolls.com?. 2

Personal data. 2

What legal act governs the processing of your personal data?. 2

Who is the controller of your personal data?. 3

How do we process your personal data, that you provide to us. 3

What personal data do we process and for what purposes?. 3

Voluntary provision of personal data. 5

Recipients of personal data. 5

Automated decision making (including profiling) 5

Will we transfer your personal data outside the EEA or to an international organisation?. 5

What rights do you have with regard to our processing of your personal data?. 5

Right of access to personal data (Article 15 of GDPR) 6

Right to correct your personal data (Article 16 of GDPR) 6

The right to have your personal data deleted, i.e. the so-called “right to be forgotten” (Article 17 GDPR) 6

Right to submit a request to restrict processing of your personal data (Article 18 of GDPR) 7

Right to submit an objection to the processing of your personal data (Article 21 of GDPR) 7

Right to request transfer of your personal data (Article 20 of GDPR) 8

Complaint to the supervisory authority. 8

 

 

 

 

 

What is a Privacy Policy?

We would like to provide you with details concerning our processing of your personal data in order to give you full knowledge and comfort in using our website.

Since we operate in the online sector, we know how important it is to protect your personal data. Therefore, we make particular efforts to protect your privacy and information you provide us with.

We carefully select and apply appropriate technical measures, in particular programming and organisational measures, to ensure protection of the personal data we process. Our website uses encrypted data transmission (SSL), which ensures protection of your identity.

 

In our Privacy Policy you will find all key information regarding our processing of your personal data.

Please read it, we promise it won’t take more than a few minutes.

Who is the administrator of the website: www.lulludolls.com?

The administrator of the www.drakonaria.com website is Jolanta Wróbel, conducting business activity under the business name Lullu Dolls – Jolanta Wróbel, entered to the Central Registration and Information on Economic Activity (CEIDG) maintained by the Minister of Development, with its registered office in Warszawa, at. ul. Alternatywy 7, lok. 141, 02-755 Warszawa, Poland, Taxpayer Identification (NIP) Number: 6262172024, National Official Register of Business Entities (REGON) Number: 141939162 (i.e.: We).

Personal data

What legal act governs the processing of your personal data?

Your personal data are collected and processed by us in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ EU L 119, p. 1), commonly referred to as: GDPR. In the scope not regulated by the GDPR, the processing of personal data is governed by the Personal Data Protection Act of 10 May 2018.

 

Who is the controller of your personal data?

The controller of your personal data is:

 

Lullu Dolls-Jolanta Wróbel

Alternatywy 7 lok. 141

02-755 Warszawa

phone: +48 510 292 228

e-mail:  kontakt@lulludolls.com

 

 

You can contact us about your personal data using the following methods:

 - e-mail: kontakt@lulludolls.com

 - traditional mail: ul. Alternatywy 7 lok. 141, 02-755 Warszawa

 - phone: +48 510 292 228

How do we process your personal data, that you provide to us.

 

What personal data do we process and for what purposes?

On our website we offer a variety of services as part of which we process different personal data on different legal grounds.

 

 

 

Objective

Personal data

Legal basis for processing

Data retention time

conclusion and performance of a contract

first name, last name, address for correspondence, tax identification number, national business registry number (REGON), e-mail address, telephone number, bank account number, payment card number

article 6(1)(b) of the GDPR, i.e. processing in order to take action at your request, prior to conclusion of a contract, and processing necessary for the performance of a contract to which you are party

until the expiry of the limitation period for claims concerning the performance of the contract

account in the online shop

e-mail address

article 6(1)(b) of the GDPR, i.e. processing in order to take action at your request, prior to conclusion of a contract, and processing necessary for the performance of a contract to which you are party

until the account is deleted

traffic analysis on the Online Shop website

IP number, location

Article 6(1)(f) of the GDPR, i.e.

processing for the purpose of

pursuing the Controller’s legitimate interest in analysing customer traffic on the Shop website

For ….. months from data collection or until you object to the processing of your personal data

determination, pursuit and enforcement of claims and defence against claims in proceedings conducted before courts and other state authorities

 

first name, last name, address for correspondence, PESEL number, tax identification number (NIP), national business registry number (REGON), e-mail address, telephone number, IP number, bank account number, payment card number

article 6(1)(f) of the GDPR, i.e. processing for the purpose of pursuing our legitimate interest in establishing, pursuing and enforcing claims and defending against claims in proceedings conducted before courts and other state authorities

until the expiry of the limitation period for claims concerning the performance of the contract

fulfilling legal obligations arising from legal regulations, in particular tax and accounting regulations

first name, last name, company name, PESEL number, tax identification number (NIP) or national business registry number (REGON), e-mail address, telephone number, address for correspondence, payment card number

 

Article 6(1)(c) of the GDPR, i.e. processing is necessary to fulfil legal obligations incumbent of the Controller, resulting from legal regulations, in particular tax and accounting regulations

until the expiry of the legal obligations imposed on the Controller which justify the processing of personal data

 

Voluntary provision of personal data

Provision of the required personal data is voluntary, but it is necessary for us to provide services to you.

Recipients of personal data

The current list of entities to which we disclose your personal data:

-Paypal Polska sp. z o.o. located in Warsaw

-Operator DHL Express (Poland) sp. z o.o. located in Warsaw

-Google Ireland Ltd. (Google Analytics)

Automated decision making (including profiling)

Your personal data will not be used for profiling or for automated decision making to You.

Will we transfer your personal data outside the EEA or to an international organisation?

In order to use Google tools for creating statistics, your personal data may be transferred to the United States, where Google servers are located.

 

What rights do you have with regard to our processing of your personal data?

Pursuant to the GDPR, you have the right to:

  • request access to your personal data
  • request rectification of your personal data
  • request deletion of your personal data
  • requests that the processing of your personal data is restricted
  • object to the processing of your personal data
  • requests transfer of your personal data

 

If you submit any of the above requests, without undue delay – and in any case within one month from receipt of the request – we will inform you of the actions taken in connection with your request.

If necessary, we can extend the one-month period by another two months due to the complexity of the request or the number of requests.

In any case, we will inform you within one month from receiving your request about any extension and give you the reasons for the delay.

Right of access to personal data (Article 15 of GDPR)

You have the right to be informed whether we are processing your personal data.

If we process your personal data, you have the right to:

  • access your personal data,
  • obtain information about the purposes of processing, categories of personal data processed, recipients or categories of recipients of these data, planned period of storage of your data or criteria for determining this period, your rights under the GDPR and about the right to lodge a complaint with the President of the Office for Personal Data Protection, about the source of these data, about automated decision making, including profiling, and about the safeguards applied in connection with the transfer of these data outside the European Union;
  • receive a copy of your personal data.

If you wish to request access to your personal data, please send your request to kontakt@lulludolls.com.

Right to correct your personal data (Article 16 of GDPR)

If your personal data are incorrect, you have the right to ask us to correct your personal data immediately. You also have the right to request that we supplement your personal data.

If you wish to request correction or supplementation of your personal data, please send your request to kontakt@lulludolls.com.

The right to have your personal data deleted, i.e. the so-called “right to be forgotten” (Article 17 GDPR)

You have the right to request that your personal data be deleted when:

  • your personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
  • you have withdrawn a specific consent, to the extent that your personal data were processed on the basis of your consent;
  • your personal data were processed illegally;
  • you have raised objections to the processing of your personal data for the purposes of direct marketing, including profiling, to the extent that the processing of personal data is connected to direct marketing;
  • you have objected to the processing of your personal data in connection with processing necessary for the performance of a task carried out in the public interest or processing necessary for the purposes of legitimate interests pursued by us or a third party.

Despite your request to delete your personal data, we may process your data further for the purpose of determining, pursuing or defending claims, of which you will be informed.

If you wish to request deletion of your personal data, please send your request to kontakt@lulludolls.com.

Right to submit a request to restrict processing of your personal data (Article 18 of GDPR)

You have the right to request restriction of the processing of your personal data when:

  • you are questioning the correctness of your personal data – in this case we will limit the processing of your personal data for a period of time that allows us to check the accuracy of the data;
  • the processing of your data is unlawful, and instead of deleting your personal data you request limited processing of your personal data;
  • your personal data are no longer needed for the purposes of processing, but is needed to establish, pursue or defend your claims;
  • you have objected to the processing of your personal data – until it is determined whether our legitimate interests take precedence over the grounds for objection.

If you wish to request restricted processing of your personal data, please send your request to kontakt@lulludolls.com.

Right to submit an objection to the processing of your personal data (Article 21 of GDPR)

You have the right to object to the processing of your personal data, including profiling, at any time, in connection with:

  • processing necessary for the performance of a task carried out in the public interest or processing necessary for purposes resulting from legitimate interests pursued by the Controller or a third party;

If you wish to submit an objection to the processing of your personal data, please send your request to kontakt@lulludolls.com.

Right to request transfer of your personal data (Article 20 of GDPR)

You have the right to receive your personal data from us in a structured, commonly used machine-readable format and to send data to another personal data controller.

As standard, we will provide you with your personal data in CSV format. If you prefer to have your data provided to you in a different format, please indicate your preferred format in your request. As far as possible, we will try to provide your data in your preferred format.

You can also request that we send your personal data directly to another controller (if technically possible).

If you wish to request transfer of your personal data, please send your request to kontakt@lulludolls.com.

 

Complaint to the supervisory authority

If you believe that the processing of your personal data violates data protection regulations, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your residence, your place of work or where the alleged infringement was committed.

In Poland, the supervisory authority within the definition of the GDPR is the President of the Office for the Protection of Personal Data, who replaced the GIODO as of 25 May 2018.

You can find more information here.

 

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